CONSUMER TERMS & CONDITIONS
Last updated: 1/27/2026
Please read these Deb Sheppard LLC Consumer Terms and Conditions (“Agreement”) carefully.
By accessing, downloading, and/or using all or any part of the Deb Sheppard LLC Services (“Services”), including completion of any forms required by Deb Sheppard LLC (“Sheppard”), you (“You” and, where applicable, “Your”) indicate Your acceptance of the following terms. You agree to be bound by all terms and conditions of this Agreement and acknowledge that it is enforceable as if it were a written, negotiated agreement signed by You.
If You do not agree to the terms of this Agreement, You may not access, download, or use the Services. If You are entering into this Agreement on behalf of a company or other legal entity, You represent that You have authority to bind such entity.
In consideration of the mutual covenants contained herein, You and Sheppard agree as follows:
1. Services
Sheppard offers psychic medium readings, personal development experiences, group programs, online courses, guided sessions, and related services, including access to Sheppard’s online platforms (“Sheppard Platform”) for specified enrollment periods (“Enrollment Periods”) (collectively, the “Sheppard Services”).
Enrollment occurs through DebSheppard.com and related platforms upon acceptance of an order (“Order”) by Sheppard. Each Order includes the applicable Enrollment Period and fees and is incorporated into this Agreement by reference. Enrollment is non-transferable.
In the event of a conflict between an Order and this Agreement, this Agreement governs.
2. Your Interactions, Restrictions, Responsibilities, and Reporting
Your interactions with Sheppard and use of the Sheppard Platform are subject to this Agreement and the Privacy Policy.
You may not:
Rent, lease, sublicense, or provide access to the Platform to others
Use the Services for the benefit of third parties
Publicly disseminate materials, teachings, or participation details
You are solely responsible for Your own physical, mental, emotional, and spiritual well-being, decisions, actions, and results arising from participation in the Services.
You acknowledge that:
The Services are not therapy or medical treatment
The Services do not diagnose, prevent, or treat medical or mental health conditions
The Services do not provide legal or financial advice
Sheppard is not responsible for any decisions or actions You take as a result of participation.
You further agree that during your Enrollment Period and for eighteen (18) months thereafter, You will not solicit Sheppard’s personnel, clients, or participants without prior written consent.
2A. Participation, Personal Responsibility, and Engagement
By enrolling in and using the Sheppard Services, You acknowledge that the Services are a collaborative, participatory experience intended to support insight, clarity, and personal development.
You agree that meaningful benefit from the Services requires Your active participation, including honest self-reflection, openness to feedback, willingness to explore new perspectives, and personal responsibility for applying insights and tools shared.
You understand that Sheppard serves as a guide, mentor, and facilitator — not as a rescuer, decision-maker, or substitute for Your own effort or judgment. Sheppard does not perform the work for You, and no specific outcomes or results are guaranteed.
You agree to engage respectfully and in good faith. Failure to meaningfully participate does not constitute a breach by Sheppard and does not entitle You to refunds, extensions, or additional services beyond those expressly included in Your Order.
3. Fees and Payment Terms
Fees and payment terms are set forth in the applicable Order.
4. Restrictions on Use
All content provided through the Website and Sheppard Platform (“Content”) is owned by Sheppard or its licensors and protected by intellectual property laws. Trademarks, service marks, and proprietary materials may not be used without express written permission.
5. Term, Termination, and Effects of Termination
This Agreement remains in effect through the end of the applicable Enrollment Period unless terminated earlier.
Sheppard may terminate this Agreement or Your access to Services at any time, with or without cause. Upon termination, You must cease use of all Services and materials.
No refunds are provided except as expressly stated. Refunds for group programs may be requested within thirty (30) days only if no sessions have been attended.
6. Representations
Each party represents that this Agreement is valid, binding, and enforceable and that obligations will be fulfilled in accordance with applicable law.
7. Disclaimer
SHEPPARD IS NOT A HEALTH CARE PROVIDER. THE SERVICES DO NOT CONSTITUTE MEDICAL ADVICE OR THERAPY. NO WARRANTIES ARE MADE, EXPRESS OR IMPLIED.
8. Limitation of Liability
To the maximum extent permitted by law, Sheppard shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed amounts paid by You in the preceding twelve (12) months.
9. Confidentiality
All non-public information shared through the Services is confidential and may not be disclosed except as required to provide the Services or by law.
10. Arbitration
Any disputes shall be resolved by confidential binding arbitration in Douglas County, Colorado, under JAMS rules, except for intellectual property enforcement.
11. Amendment
Sheppard may modify these Terms at any time. Continued use constitutes acceptance.
12. Governing Law
This Agreement is governed by the laws of the State of Colorado.
13. Indemnification
You agree to indemnify and hold harmless Sheppard from claims arising from Your breach of this Agreement.
14. Ownership
All intellectual property related to the Services remains the exclusive property of Sheppard.
15. Privacy
Use of Services is subject to the Privacy Policy.
16. Third-Party Tools
Use of third-party tools is subject to their respective terms.
17. Notices
Notices must be sent to Deb@DebSheppard.com unless otherwise specified.
18. Waiver and Severability
Failure to enforce any provision is not a waiver. Invalid provisions shall be severed.
19. Changes to Terms & Conditions
Updated terms are effective upon publication.
20. Severability
Invalid provisions shall be replaced with enforceable provisions reflecting original intent.
21. Entire Agreement
These Terms & Conditions constitute the entire agreement between You and Sheppard regarding the Services and supersede all prior agreements.
By enrolling, You acknowledge that You have read, understood, and agreed to these Terms & Conditions in full.